Attention to detail
"Ellison Specialised Properties manages my Queensland commercial and industrial properties and I cannot speak more highly of the service and care.
I've been working with the agency for the past five years and previously dealt with another agency which definitely didn't offer the same service or attention to detail. Staff I dealt with at Ellison were immediately on the same page and perfectly understood my needs.
They are also available anytime which is ideal as there are often issues with properties and there is tremendous peace of mind knowing there is a competent company looking after my assets."
Greg Matthews, 20 July 2015
Competitive and professional property management
"I have commercial properties - a small complex and sheds and office which are managed by Ellison Properties and I couldn't be happier with their service.
For the past five or six years since they took over management of my properties, they have proven themselves both efficient and professional. Everything from collecting rent to paying relevant accounts and sending out monthly statements is performed with utmost care and attention to detail.
While I've dealt with other agents, I find Ellison Specialised Properties very competitive and I will certainly continue working with them. I am often out of the country seeing to my other business ventures and I know I can have absolute peace of mind that my properties are being well managed while I am away."
Robert Ketjen, 20 July 2015
High quality service
"Ellison Specialised Properties has been the managing agent for my commercial and industrial properties for four years and I cannot fault the service.
I find staff very professional, helpful and efficient and I know I can entrust my properties to them knowing they will be well cared for. If there are any problems with any of my properties, they are happy to contact me outside of office hours which I appreciate.
I know I can trust that they are keeping up with inspections and general upkeep of the buildings. I recently had a problem with one of my properties and they were able to immediately sort it out. I've been in real estate my whole life and a builder by trade since the age of 15 and the agency is the most efficient I have ever encountered."
John Kean, 20 July 2015
Friendliness and efficiency
I have only dealt with Tony but he is simply a reflection of the service, friendliness and efficiency of all the agency's staff.
I have a few warehouses which Tony manages and when a tenant left recently, he wasted no time in placing new tenants. I have been with the company for the past five years and have been very happy with their service - I simply can't complain."
Charlie Caruso, 20 July 2015
A trusted agent
"I've been working with Ellison Specialised Properties for the past three to four years and have always found them approachable and reliable. It's great to have such a good relationship and to know they are so trustworthy.
In the past, I had several properties with other rental agents but transferred them all over to Ellison Properties because of my positive experience. I knew I could have absolute peace of mind with them. They know what to do and how to get it right. If anything goes wrong, I know I can trust them to take care of it.
My initial contact was with Tony Morena (commercial and industrial leasing agent) and we have been in touch ever since. I think the advantage of building good relationships is that staff know me so well. They often phone with a property they believe I may be interested in as they understand my requirements.
I have learnt a great deal from Ruth and Tony about property in general and would highly recommend them. I'm definitely not going anywhere else."
Dr... (Owner wished to remain anonymous), 16 July 2015
Professional industry advice
"I met Tony in 2009 when he walked me through an apartment and I appreciated the fact that he told me it was unsuitable for me. He was solutions orientated rather than just wanting a sale.
I walked through 30 other units and found the ideal one with him and put in an offer and it was actioned on the same day.
I've been a tenant at the Yatala Enterprise Area (YEA) for seven years and often joke that I'm the longest tenant in Yatala. I now rent three separate units. When I was going through growing pains with the business, Ellison Properties organized for one of their other tenants to move one unit down so I could occupy three adjoining units. With Ellison's assistance, I have been able to expand my business and have so appreciated their pragmatic approach. They saved me from the cost of having to relocate.
I've always found them personable and friendly. No call is too small for Ruth or Tony and I would say that all parties in the business have been incredibly supportive."
Roger Bright, 24 July 2015
"Ellison Specialised Properties has managed my commercial property for the last five years and I can wholeheartedly endorse their personalized service.
I originally used another agent but love the way staff at Ellison they don't treat me like any other owner but as an individual. If I need a new tenant, they know me and intuitively understand exactly the people I like to rent my property.
Tony is beyond amazing and goes out of his way to look after me as an owner. The advantage of treating me as an individual is that I know if I call, he doesn't have to look up my information but immediately knows who I am and what my needs are.
Ruth has been very helpful too. I recently had a property issue completely outside the realm of my involvement with Ellison Properties and contacted Ruth for advice. Even though she had nothing to do with my particular property issue, she went out of her way to help. The advice she gave was so helpful and I was immensely grateful she even took the time to email me information.
They all go above and beyond the call of duty and I know that whatever questions I may have, they will assist me. The fact that everyone is so trustworthy is simply an added bonus."
Felicity Hellen, 21 July 2015